Having a small business we decided not to spend a lot of time trying to wordsmith our policies so they read like legal documents, but instead D.Lee Woolee's Rabbitry and Yarns will try and ensure that all customers are fully satisfied with any purchases made through our website.

 

 

 

 

 Merchandise Sales

We aim for complete customer satisfaction.

Life happens and what you buy today might

not be what you expected.  If you are not

completely happy with your purchase, we

want to hear about it. Let us know if something

is wrong and we will do what we can to make

it right. Please keep in mind that each item

is "Hand Made" and all fibers can differ from

animal to animal. We have tried our best to

create for you a quality product so please,

make sure you understand what you are

buying before we ship your order.

  • Special Orders are non-returnable
  • Merchandise damaged in shipping may
    • be returned for full refund . Returns for other reasons will be allowed, provided merchandise is returned within 5 days of receipt
  • Shipping fees are non-refundable.
  • Buyer is responsible for return postage, including insurance fees

Any item returned must be in the

same condition as received.

Please, No returns without prior

authorization.

 

Thank you!

 

 

 

 "We Promise to be honorable

you promise

to be

reasonable

Attribution: Rutabaga Canoe Shop, Madison WI.  Great place, great people, great philosophy so we stole it! 

 

Rabbit Sales Policies

Bunnies are wonderful companions for young and old alike.  If you are buying a bunny from me, please be sure that you will have and are willing to commit to the daily time required to care for it.  Will you have someone available to look after the rabbit when you are away?   Please remember that your rabbit depends on you to care for them daily.  Feeding your bunny fresh food, water and hay daily is very important for your rabbits health. And they will love you for giving them that.

 

All rabbits are sold at the age of 8 weeks or older. I do not take checks, I will take cash,  a money order or Pay Pal. Show rabbits come with only a guarantee against DQ’s. Brood rabbits are not sold with any guarantee that they will produce unless it’s stated that they are proven but still holds no guarantee.  Some brood rabbits are sold with DQ’s but if they are, it will be stated on sale papers. All rabbits are sold with a 24 hour health guarantee. If the rabbit becomes ill within 24 hours, you will need a veterinary statement stating the illness.  After confirmation of illness the rabbit can be replaced with another rabbit of equal value or money will be refunded and rabbit returned with papers if papers were given. If at any time you wish to no longer keep your rabbit or something changes, you're more then welcome to return the rabbit with no questions asked. No money will be refunded but at least the rabbit will have a great home and will not end up in a shelter/rescue. Please return the animal to me before you ever decide to give it up to a rescue or shelter.

I do not guarantee any rabbit sold will win shows.  If I sell a rabbit as show quality, I feel the rabbit has the potential to do well at shows, but I cannot guarantee this.  

Any rabbit sold as a pet will not come with pedigree papers.

You may place your name on a waiting list and I will contact you when a litter has arrived.

A $10.00 non-refundable deposit is required to hold any rabbit(s). No rabbit(s) will be released until paid in full.
       *If there is an unpaid balance at time of pickup/delivery, it must be paid in full


 The rabbit(s) must be picked up within 2 weeks from the time they are ready to leave, unless arrangements have been made in advance.

 If the rabbit(s) are not picked up in the scheduled time frame, the rabbit(s) will be put back up for sale and the deposit will be forfeited.

 Rabbit(s) are sold on a first come, first serve basis. The waiting list gets first pick.

 

 

 

 

Sorry I do not ship rabbits.